After Crossing the Border of the Republic of Lithuania:

In case you have no place to stay, first go to Alytus Registration Centre (A. Juozapavičiaus Street 33, Alytus, telephone no.+370 692 59 977). There the following shall be provided:

• temporary accommodation, catering;
• arranging documents for permission to temporarily reside in the Republic of Lithuania;
• medical care and psychological support.

First of all, the citizens of Ukraine are urged to fill in the war refugee application for assistance on the website www.stipruskartu.lt.

It is important for the citizens of Ukraine fleeing the war to have personal identification documents (biometric passports) when they arrive in Lithuania. A visa-free regime is applied in Lithuania for a period of 90 days.

National visas are not issued to the citizens of Ukraine who do not have a valid foreign passport, but applications for a temporary residence permit due to humanitarian reasons are accepted.

Ukrainians, who have a place to stay in Panevėžys, can arrange their migration documents at Beržų Street 48. Working hours: Monday 7.30–18.30; Tuesday–Thursday 7.30–16.30; Friday 7.30–15.15

After arranging the necessary documents, Ukrainian citizens shall be issued permissions to temporarily reside in the Republic of Lithuania or national visas. Visa validity term – one year.

Registration is necessary, since during it procedures shall be initiated that will ensure social guarantees to Ukrainians staying in Lithuania.

Any relevant questions can be addressed to Information Centre for Ukrainians by telephone 1808.

State Child Rights Protection and Adoption Service of Panevėžys region must be contacted regarding the reception and accommodation of Ukrainian children (without accompanying adults) by telephone +370 680 13 389.   

INITIAL AID:

• “Maisto bankas” – support in food products provided at Vienybės Street 38. Working hours: Monday– 9.00–13.00; Tuesday- 13.00-17.00
• Clothes and footwear, hygiene cards and packages, bedding items are distributed at the office of Lithuanian Caritas in Upytės Street 3. For more information: telephone +370 620 65866, E-mail: paneveziocaritas@gmail.com

• Organisation “Septynios akimirkos”– versatile support to children and their parents provided at Vienybės Square 38. Contact details: tel.+370 652 71976, +370 693 71140. Working hours: I - 9.00–13.00; II – 13.00-17.00, E-mail: [email protected].

• Red Cross – humanitarian help and information is provided at Vienybės Street 38. Working hours: Monday - 9.00 to 13.00; Tuesday - 13.00 to 17.00. Tel. +370 672 21820; +370 676 82927

• Charity and Support Fund “Naujoji viltis“, Nemuno Street 28A, working hours: IV-V from 14 to 17.30 and VI – from 11 to 14, tel: +370 673 48407.
• Charity and Support Fund “Vilties arka“, Staniūnų Street 72C-111, tel: +370 663 45660, E-mail: [email protected].

HEALTH SERVICES:

Free of charge healthcare services are available after the registration. Contacts:

• Any first-level health care institution THE LIST.
• Ambulance telephone 112; consultations about health status are available by telephone 113 (in case of a need the operator calls ambulance);
• Vaccination against COVID-19 telephone 1808 or +370 45 500 690 (Panevėžys City Clinics); https://koronastop.lrv.lt/lt/vakcina
• Information about personal healthcare services HERE.
• With a referral from a doctor, Disability and Working Capacity Assessment Office (ndnt.lrv.lt/en/) can be addressed regarding establishing disability for children, people of working age with disability people of retirement age. The person must have referral from a doctor, application to establish the level of work capacity or disability, temporary permit to reside in Lithuania, photograph and personal identification document.
• In case there is a determined disability level, please apply to NDNT and provide the possessing document; information on Disability Assessment to Ukrainian citizens: tel. +370 686 85940 or E-mail: [email protected].

SOCIAL SERVICES:

• General helpline for social services +370 672 65936
• Ukrainians with a Temporary Residence Permit in Lithuania may apply to the Social Services Department of Panevėžys City Municipality for general or specialized social services for children and families, people of working age with disabilities, people of retirement age or individuals and families at social risk.

SOCIAL BENEFITS, SUPPORT, COMPENSATIONS:

Single benefit is paid to people who have fled the war in Ukraine, live in Panevėžys and have no income. Applications are submitted to Social Support Department of Panevėžys City (Laisvės Square 20) on working days I–IV from 8.00 to 12.00 and from 12.45 to 17.00, V  from 8.00 to 12.00 and from 12.45–15.45

• When applying the following documents are necessary: an identity document, a document issued by the Migration Department with the ILTU code and a Lithuanian bank account for money transfer. Registration for social benefits is also available HERE.
• War refugees with a Temporary Residence Permit in Lithuania may apply to the Social Support Department of Panevėžys City Municipality (telephone +370 698 40756 for the state support: benefits for children, cash social assistance, housing part compensation and financial assistance in the case of death.
• Ukrainians with a Temporary Residence Permit in Lithuania and eSignature, mobile signature or electronic banking, can apply to the nearest Social Insurance Agency (SODRA) branch or online (sodra.lt/en/) for disability, old age or orphan’s pension.

EDUCATION:

Children's education in Panevėžys schools and kindergartens:

• Department of Education tel. +370 45 501 377;
• Information about free places at pre-school educational institutions is available HERE.
• Information about free non-formal education activities for childrens HERE.

Lithuanian language trainings and courses for adults:

• Panevėžys Education Centre (Topolių al. 44). More details: tel. +370 45 465 546

PUBLIC TRANSPORT:

Monthly, fee discount tickets are provided for Ukrainian refugees       at the Customer Service Centre of the Company “Panevėžio keleivinis transportas“ in J. Urbšio Street 1 (2nd floor). Telephone: +370 45 454 302. Working hours at working days: from 8.00 to 17.00

• 100 % – in obtaining a monthly, marked by name and surname ticket for pupils, which is valid at all days (fee discount is valid when presenting the registration card issued by the Migration Department by the Ministry of Interior of the Republic of Lithuania or the permit for temporary residence in the Republic of Lithuania and the certificate of a pupil);

• adults are subject to 100% of the fee discount for regular public transport buses on calendar days when purchasing a monthly, marked by the name and surname ticket during the first month of residence in Lithuania (fee discount is valid when presenting the registration card issued by the Migration Department by the Ministry of Interior of the Republic of Lithuania or the permit for temporary residence in the Republic of Lithuania);
• 80 % – for adults when purchasing a monthly, marked by name and surname ticket and living in Lithuania longer than one month.

WORK IN LITHUANIA:

• Register and ask questions at the Employment Service, tel.: +370 679 94915 or E-mail: [email protected]
• You are also welcome to visit the Employment Service at Savanorių Square 13, on I–IV from 8.00 to 12.00 and from 12.45 to 17.00; on V from 8.00 to 12.00 and from 12.45 to 17.00.